Service Advisor
On-siteExeter, New Hampshire, United States
Exeter, New Hampshire, United StatesOn-siteFull Time
Full Time
Job Summary
Greet customers promptly, obtain vehicle information, and clearly report all described symptoms. Determine maintenance needs based on age, mileage, and history, then prepare accurate cost estimates for labor and parts. Establish follow-up times, monitor daily vehicle progress, and update customers frequently. Verify final invoices reconcile with repair orders, and explain all completed work and charges. Maintain a positive professional environment while ensuring exceptional customer satisfaction through personal integrity and clear communication.
Required Qualifications
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Above-average energy level
- Personal and professional integrity
- Computer skills and willingness to learn new programs
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