Service Advisor - Fontana, CA
$47,840–$52,000 year
On-site · Fontana, California, United States
Job Summary
Service Advisor responsible for welcoming customers in the maintenance area, listening to vehicle concerns, performing inspections, proactively checking recalls, retrieving mileage/VIN, reviewing maintenance records, explaining estimates and timelines, preparing and recording repair orders, verifying warranty/service-contract coverage, obtaining approvals, monitoring repair progress, collecting payments, and closing service orders. Requires strong communication, customer-service orientation, attention to detail, and ability to work in a fast-paced environment; responsibilities include administrative duties as needed and ensuring timely completion of service orders, with opportunities for commission and comprehensive benefits in a full-time role.
Required Qualifications
- Proven technical expertise
- Knowledge of trucks and parts
- Excellent customer service skills
- Excellent communication skills
- Excellent problem-solving skills
- Strong organizational skills
- Excellent time management skills
- Able to work in fast-paced environment
- Work well with internal and external customers
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