Service Advisor
$75,000–$125,000 year
On-site · Pensacola, Florida, United States
Job Summary
Automotive Service Advisor at Pensacola A/C & Auto Service Center delivering an elite customer experience from initial contact through vehicle delivery. Build trust-based customer relationships through honesty, professionalism, and clear communication; greet customers and document vehicle issues; collaborate with technicians on diagnostics and repair recommendations; generate accurate estimates and repair orders; maintain detailed customer and vehicle records; coordinate appointments and workflow to maximize efficiency and customer satisfaction; strive to exceed customer expectations and contribute to a thriving, family-owned shop focused on integrity and growth.
Required Qualifications
- Minimum 3-5 years of Automotive Service Advisor experience
- Proven history of delivering outstanding customer experiences
- Strong sales and relationship-building skills
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Ability to thrive in a fast-paced environment
- High level of professionalism and personal accountability
- Positive attitude and team-first mindset
- Strong work ethic and commitment to excellence
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