Service Advisor
On-site · Little Rock, Arkansas, United States
Job Summary
Service Advisor at Crain Ford of Little Rock with primary responsibilities for handling customer inquiries and complaints, providing information about products and services, troubleshooting and resolving product issues, documenting and updating customer records, and building a knowledge base of evolving products and services. Requires strong communication skills, ability to build rapport with clients, multitasking, and a positive, professional demeanor. Benefits include 401K with match and comprehensive health, dental, and vision coverage; opportunities for internal promotion across the Crain Automotive Team's Arkansas dealerships.
Required Qualifications
- Previous experience in customer service, sales, or other related fields a plus
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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