Service Advisor
On-site · North Little Rock, Arkansas, United States
Job Summary
Service Advisor at Crain Hyundai of North Little Rock responsible for helping customers by providing product and service information, troubleshooting and resolving product issues, documenting and updating customer records, and developing and maintaining a knowledge base of evolving products and services. Responsibilities include handling customer inquiries and complaints, providing information about products and services, troubleshooting issues, and maintaining professional communication. Skills emphasized include technical knowledge, rapport-building, customer service, multitasking, troubleshooting, attention to detail, and automotive service and repair knowledge. The employer highlights a statewide promotion path and competitive benefits (401K, health/dental/vision, life insurance).
Required Qualifications
- MUST HAVE PREVIOUS EXPERIENCE AS ADVISOR
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Valid driver's license and clear background
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