Service Advisor
On-siteConway, Arkansas, United States
Job Summary
Handle customer inquiries and complaints while providing information about products and services. Troubleshoot and resolve product issues and concerns, then document and update customer records based on interactions. Develop and maintain a knowledge base of the evolving products and services. Prioritize and multitask with a positive, professional demeanor and excellent communication skills. Previous experience in customer service, sales, or related fields is a plus. Join Chris Crain Enterprises, where customer experience is the top priority and lasting relationships drive our "We Say Yes!" motto.
Required Qualifications
- Previous experience in customer service, sales, or other related fields a plus
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Desired Qualifications
- Auto service & repair knowledge
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