Service Advisor
On-sitePanama City, Florida, United States
Job Summary
Initiate automotive services and repairs by ascertaining vehicle performance problems, verifying warranty coverage, developing estimates, and writing repair orders. Serve as the liaison between customers and technicians, ensuring needs are understood and explaining warranty provisions and exclusions. Prepare repair orders by describing symptoms, causes, and required repairs, then obtain approval signatures and enter data into the service database. Communicate additional service needs based on vehicle inspections and present friendly greetings to address customer concerns. Consult clients on applicable service specials, completion times, and expenses while maintaining accurate customer records.
Required Qualifications
- Valid driver's license with a clean driving record
- Must submit to and pass pre-employment testing
- Must pass background check
- Must pass drug screening
- Must pass MVR
Desired Qualifications
- Previous Service Advisor experience, preferred
- Basic mechanical understanding of an automobile
- Strong organizational skills and detail oriented
- Positive and outgoing personality with high energy
- Confidence and persistence
- Upbeat positive attitude
- Strong work ethic
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