Service Advisor

The Service Advisor assists in all facets of the Service Department operations including unit intake, pre-delivery inspections, and delivery orientation. The role greets customers, answers service/warranty/parts questions, supports VIN verification and IDS-based inventory and work order activities, prepares delivery packets, explains operation and maintenance procedures to customers, and coordinates with the Service Manager and BA on estimates, repairs, and payments. Responsibilities include ensuring accurate rigging/installation checks, maintaining unit inventory status, assisting with scheduling and communication, and upholding Bass Pro Shops’ customer-service standards. Requires high school education or equivalent, ability to perform basic math, strong communication, and professional interaction with customers and staff. Full-time benefits include medical, dental, vision, 401k, paid holidays/vacations, and corporate-discounts.