Service Advisor at Northgate Ford
On-site · Cincinnati, Ohio, United States
Job Summary
Service Advisor at Northgate Ford serving Cincinnati: act as the vital link between customers and the service department, delivering expert guidance on vehicle repairs, maintenance, and warranty navigation. Provide exceptional in-person and phone support, recommend service options, and contribute to a dealership culture that rewards dedication with competitive pay and commissions. Requires strong communication, multitasking, customer focus, and basic CDK skills (training available); high school diploma or higher and ability to pass background checks. Opportunities for career growth within the Kenwood Dealer Group.
Required Qualifications
- 2+ years of service advisor experience preferred, but not required
- Strong multitasking and communication skills
- Customer-focused, positive attitude, and team player
- Computer savvy (CDK training provided if needed)
- High school diploma or higher
- Able to pass background checks and provide solid references
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