Service Advisor/ASM
$80,000–$100,000 year
On-siteMurfreesboro, Tennessee, United States
Job Summary
Greet customers and identify their vehicle service needs, then communicate recommended services and repairs while coordinating with technicians for efficient workflow. Provide timely updates throughout the repair process, maintain accurate customer information and service records, and build trust through long-term relationship development. Deliver an exceptional customer experience from start to finish as the primary point of contact for service customers. This role offers $80,000 to $100,000+ annually with a performance-driven compensation plan, company-paid training, and clear paths for internal promotion within Hudson Automotive Group.
Required Qualifications
- Proven customer service experience with a track record of creating positive customer experiences
- Strong communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience using CRM software and related technology
Desired Qualifications
- Automotive service advisor experience
- Sales or automotive industry experience
- Experience working in a high-volume service environment
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