Service Advisor/ASM
$60,000–$175,000 year
On-siteDurham, North Carolina, United States
EXPIREDDurham, North Carolina, United StatesOn-siteFull Time$60,000–$175,000 year
Full Time
Job Summary
Guide customers through the service process and deliver a strong customer experience using CRM software. Manage appointments, communicate vehicle status, and handle inquiries with excellent communication skills and high emotional intelligence. Prioritize accurate scheduling and resolve issues efficiently to maintain the dealership's reputation for award-winning service excellence.
Required Qualifications
- Previous Customer Service Experience
- Proven experience delivering a strong customer experience
- Ability to successfully guide customers throughout the service process
- Customer Relationship Management (CRM) Software Experience
Desired Qualifications
- Previous Service/Sales Experience
- Excellent communication skills
- Strong amount of emotional intelligence
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