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America's Car-MartPosted 4 weeks ago

Service Advisor

$37,440–$45,760 year

On-siteAustin, Texas, United States

Full TimeMid LevelLarge

Job Summary

Conduct road tests, perform visual inspections, and determine repair needs through customer questioning and mechanical testing. Estimate repair costs within budget, maintain detailed logs of parts and labor, and shop for parts at online vendors or local sources. Directly supervise mechanics, review work tickets, and turn in invoices to the Office Manager to ensure timely payment. Communicate repair issues with the Manager and customers, inspect new inventory vehicles, and compare shops to find the lowest repair costs while protecting company interests. Adhere to daily attendance requirements and company policies.

Required Qualifications

  • Employment is contingent upon your pre-employment background review
  • Employment is contingent upon your drug test
  • Employment is contingent upon satisfactory MVR
  • any state or local requirements for necessary licensure, as applicable

Desired Qualifications

  • previous experience in automotive service
  • excellent customer service skills
  • a passion for creating positive customer experiences

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