Service Administrator (w/m/d)

Manage the Service Manager's back office by sorting tasks, tracking appointments, and handling customer communication via email and phone. Create, verify, and follow up on quotes and orders through the invoicing process while coordinating returns and exchanges for RMA cases. Oversee warehouse operations in Frankfurt by managing device and spare parts inventory, booking movements, and conducting stocktakes. Control logistics by arranging shipments, tracking deliveries, and monitoring SLAs, while generating reports on orders, inventory, and complaints. Maintain clean documentation in Salesforce and collaborate closely with internal teams in Service, Sales, Finance, and HQ. Requires a commercial vocational training, strong German and English skills, and advanced IT knowledge including MS Office and CRM.