Service Administrator

Answer incoming calls and respond to enquiries for the Brisbane Service Department, documenting requests while maintaining rapport with internal and external customers. Create and process purchase orders, invoices, and customer damage invoices, then manage customer details and trucks in the AS400 system. Partner with Field Service Managers to ensure timely delivery of service to corporate accounts, and assist customers via phone or email regarding service information for Brisbane, Gold Coast, and Toowoomba. Maintain the Queensland Service email address and follow up with vendors on tax invoices. Intermediate computer skills and exceptional communication abilities are required.