Service Administrator / Coordinator - Inteventional Pain Managment Clinic
On-siteVictoria, Texas, United States
Job Summary
Handle phone calls, emails, and in-person inquiries from patients, families, staff, and stakeholders, ensuring timely responses and resolution of concerns. Prepare, process, and organize departmental forms, documents, and patient information while assisting with data entry, reporting, and record management. Collect information for committee meetings, distribute agendas, transcribe minutes, and direct visitors to appropriate personnel or service areas. Maintain office supplies, inventory, and equipment, and support regulatory compliance tasks, scheduling, and workflow coordination. Provide excellent customer service to ensure a positive experience for all department interactions.
Required Qualifications
- 0-2 years of experience in administrative support, customer service, or office coordination
- Applicants must be authorized to work in the U.S. for an employer
Desired Qualifications
- Associate Degree or coursework in Business Administration, Office Management, or a related field
- Experience in healthcare administration or a medical office setting
- Strong organizational, time management, and multitasking abilities, with attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite, Google Suite, and healthcare management software
- Ability to work independently and as part of a team
- Strong customer service skills and ability to manage patient interactions professionally
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