Service Account Manager
On-siteJohannesburg, Gauteng, South Africa
Job Summary
Execute comprehensive account plans to expand market share and increase revenue from existing clients through strategic initiatives and customer engagement. Navigate complex sales cycles from lead generation to closing, coordinating with internal teams to ensure seamless processes. Provide advanced analytical support to identify trends and opportunities, developing client presentations and participating in negotiations to secure long-term contracts. Collaborate with product development and marketing teams to influence new product development based on customer feedback. Monitor key performance indicators, prepare detailed sales reports and forecasts, and own end-to-end CRM opportunity management to ensure pipeline visibility and accurate forecasting. Adhere to quality guidelines and regulatory requirements while maintaining real-time updates on win/loss insights.
Required Qualifications
- Bachelor's Degree/ Vocational Education in Business Administration, Sales, Marketing, or equivalent relevant majors
- Minimum 5 years of experience with, Sales and Business Development, Service Delivery Management or equivalent in healthcare sector
- Proven Track Record of Sales Delivery against Targets in Medical Devices Market
- South African Citizen by birth or Naturalization prior to the 27 April 1994
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