Server
$443,040–$443,040 year
On-siteAnderson, Indiana, United States
Anderson, Indiana, United StatesOn-siteFull Time$443,040–$443,040 yearHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Ensure guest satisfaction and promote return visits by following the Eight Steps of Service and anticipating needs for refills. Monitor guests throughout meals to resolve complaints professionally and escalate issues to management when necessary. Maintain a clean dining environment by bussing tables, resetting stations, and adhering to local health department laws and food safety regulations. Work collaboratively with kitchen staff and other servers to ensure efficient service in a fast-paced setting. Handle customer requests for special orders and communicate modifications to dishes promptly.
Required Qualifications
- Ability to stand for extended periods (4-8+ hours) with periodic breaks
- Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment
- Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level
- Capability to walk up and down stairs and use a step ladder as needed
- Occasional sitting, talking, and active listening as required by the role
- Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment
- When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person
- Ability to move around the kitchen quickly and efficiently
- Compliance with food safety and sanitation regulations
- Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being
- Strong interpersonal and communication skills with the ability to engage guests, listen to their needs, and provide friendly, professional service
- Ability to handle multiple tasks simultaneously in a fast-paced environment while maintaining high standards of service
- Ability to work effectively with a team, including fellow servers, kitchen staff, and management
- Ensures orders are accurate and food is delivered correctly and promptly
- Ability to address customer concerns or issues with professionalism and resolve them to ensure customer satisfaction
- Comfortably recommending additional menu items to enhance the guest's experience and contribute to the restaurant's sales
- Flexible scheduling, including nights, weekends, and holidays
- Work in a loud, fast-paced environment
- May involve exposure to heat, noise, and cleaning chemicals in the kitchen area
- Proper personal protective equipment (PPE) and training ensure safety and comfort while handling temperature-sensitive tasks
- Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors
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