Server
$7,550–$7,550 year
On-siteHanover, Maryland, United States
Job Summary
A TGI Fridays Server provides friendly guest service, knowledge of menu items, and proactively customizes the dining experience to meet Guests' expectations. Responsibilities include greeting Guests with a smile and building rapport, identifying the Guests' desired experience from cues, promptly taking food and beverage orders, ensuring timely service, regularly checking in with Guests, learning and upselling TGIF menu and beverages, identifying Guests under 40 for alcohol service, following Fridays Service Style Standards, accurately ringing orders into the POS while engaging with Guests, and engaging in conversational ordering while promoting current promotions. The role emphasizes service excellence, upselling, alcohol-service responsibilities, POS proficiency, and strong communication and teamwork in a fast-paced restaurant environment.
Required Qualifications
- Must be able to deliver plates and food and clear tables
- Must be able to lift up to 30 lbs.
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry Guests and notify a Manager
- Must be able to read and write notes to hearing impaired Guests
- Must be able to read menus to sight-impaired Guests
- Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
- Must be able to read and write ∙ Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters/tables
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