Server (Sundays Required)
On-siteBaltimore, Maryland, United States
Job Summary
Provide the highest and most efficient level of hospitality and customer service, monitoring dining experiences to ensure guest satisfaction and responding promptly to correct problems. Explain menu items, address allergy concerns, and answer general inquiries while maintaining accurate knowledge of all food and beverage programs. Complete section setup and breakdown, including detailed cleaning of work areas, and maintain a safe, clean environment. Assist team members as needed to ensure a seamless guest experience. This role requires 2+ years of experience in fine dining or upscale casual settings and flexibility to work any shift, including evenings, weekends, and holidays. The position is based at The Study at Johns Hopkins in Baltimore, where the 85-seat restaurant offers locally sourced cuisine in an adaptive reuse building.
Required Qualifications
- High school diploma or general education degree (GED)
- 2+ years experience in a fine dining or upscale casual environment
- Flexibility to work any shift, including evenings, weekends, and holidays
- Excellent verbal and written interpersonal communication skills
- Proficiency in English
- Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
- Ability to positively communicate and interact with all hotel departments
- Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs
- Ability to stand for long periods indoors with a thematically climate-controlled workstation
Desired Qualifications
- Have a desire to build knowledge of traditional cooking, wine, beer, and cocktails
- A second language
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