Server - Part Time-Weekends/Nights
On-siteHilton Head Island, South Carolina, United States
Hilton Head Island, South Carolina, United StatesOn-sitePart Time
Part Time
Job Summary
Take food and drink orders accurately, ensuring all orders are entered into the POS with noted preferences and allergies. Provide timely, attentive service tailored to each table while maintaining knowledge of menus, specials, wines, and cocktails. Correct any issues quickly to ensure members enjoy their meals, and coordinate with the expeditor for high-quality food delivery. Manage cash accuracy and billing correctly, while staying busy by assisting other servers or performing side work when tables are covered. Work evenings, nights, and weekends with a positive attitude, adhering to health and safety protocols and the Moss Creek Owners Association culture.
Required Qualifications
- Must be available to work weekends, including both Saturday and Sunday shifts
- Minimum of 3-years' experience in hospitality or similar experience
- Proficiency in point-of-sale use
- Must be able to lift and/or move up to 25 pounds
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of members or employees of organization
- Ability to calculate figures and amounts such as discounts, proportions, percentages, sales and cost percentages
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Customer service background
- Ability to provide clear and pleasant communication in English using proper grammar
- Ability to ascertain guest needs and comply to ensure guest satisfaction
- Ability to understand member inquiries and provide immediate and appropriate responses
- Must come to work on time with a positive attitude, in the correct uniform, neatly pressed
- Must come to work as scheduled and arrive at your work area prepared for the day's duties
- Must comply with all health and safety protocols involved in handling food
- Must comply with all health and safety protocols of safe liquor service
- Must be able to lift and/or move up to 25 pounds
- Must have close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Must be able to withstand a moderate noise level
Desired Qualifications
- Knowledge of private residential communities in the Hilton Head Island area a plus
- Experience providing excellent customer service in a fast-paced bar or fine dining restaurant bar
- Knowledge of all the menus, specials, standard food terminology, wines and cocktails
- Is knowledgeable of the Levels of Performance service levels
- Ability to prioritize and organize work assignments
- Ability to be clear thinker, analyze and resolve problems exercising good judgement
- Ability to focus attention to details
- Ability to remain calm and courteous with demanding/difficult guests/employees and/or situations
- Ability to provide clear and pleasant communication in English using proper grammar
- Ability to ascertain guest needs and comply to ensure guest satisfaction
- Ability to understand member inquiries and provide immediate and appropriate responses
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of members or employees of organization
- Ability to calculate figures and amounts such as discounts, proportions, percentages, sales and cost percentages
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Other Skills and Abilities customer service background
- Knowledge and dedication to professional development
- Ability to prioritize and organize work assignments
- Ability to be clear thinker, analyze and resolve problems exercising good judgement
- Ability to focus attention to details
- Ability to remain calm and courteous with demanding/difficult guests/employees and/or situations
- Ability to provide clear and pleasant communication in English using proper grammar
- Ability to ascertain guest needs and comply to ensure guest satisfaction
- Ability to understand member inquiries and provide immediate and appropriate responses
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of members or employees of organization
- Ability to calculate figures and amounts such as discounts, proportions, percentages, sales and cost percentages
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Other Skills and Abilities customer service background
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