Server
On-siteChicago, Illinois, United States
Job Summary
Provide efficient, friendly guest service to a 3-6 table section by greeting guests warmly, anticipating needs, and following all service steps while bussing tables. Accurately record and account for all items ordered, process payments, and balance sales/receipts in compliance with policies. Safely transport food or beverages to tables, operate all necessary tools including the POS system, and use tact when addressing guest challenges. Work in a busy, stressful environment standing for entire shifts, lifting up to 50 pounds occasionally, and navigating varied noise and temperature levels. Available to work a variety of hours, days, and shifts including weekends.
Required Qualifications
- Teamwork
- enthusiasm
- food and wine knowledge
- the ability to multitask
- a high energy level
- Available to work a variety of hours, days and shifts, including weekends
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Successfully complete alcohol awareness training
- Get along well with others and be a team player
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