Server
On-siteChicago, Illinois, United States
Job Summary
Provide efficient, friendly guest service to a 3-6 table section by greeting guests, following all service steps, bussing tables, and anticipating needs. Accurately record orders, process payments, and balance sales/receipts in compliance with policies. Safely transport food or beverages to tables, operate POS systems and payment terminals, and use sales techniques to present promotions. Respond knowledgeably to menu questions, handle allergy procedures, and address guest challenges with tact and patience. Work a variety of hours including weekends, standing for entire shifts, and lift up to 50 pounds. Join the Lettuce Entertain You team at Osteria Via Stato in River North, where Executive Chef David DiGregorio delivers an Italian dining experience with over 300 wine labels.
Required Qualifications
- Teamwork
- enthusiasm
- food and wine knowledge
- the ability to multitask
- a high energy level
- Available to work a variety of hours, days and shifts, including weekends
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Successfully complete alcohol awareness training
- Get along well with others and be a team player
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