Server - Gordon Ramsay at The Mere
On-siteKnutsford, England, United Kingdom
Job Summary
Deliver an exquisite service experience at Gordon Ramsay at The Mere by engaging guests to offer exceptional dining experiences and guiding them through menu choices with enthusiasm. Take reservations with all required details while boosting revenue through upselling and creative initiatives. Share knowledge of offers, promotions, preparation, and hotel stories to create refined, luxury moments. Work collaboratively in a fast-paced environment, maintaining calm and courtesy under pressure while solving problems quickly. This role requires 1–2 years of serving or hosting experience in luxury hospitality and the ability to read each guest's desired level of interaction.
Required Qualifications
- 1-2 years of serving or hosting experience in a luxury hospitality environment
- Passion for and understanding of 5-star hospitality experience and what it takes to deliver it
- Empathetic with a talent for building rapport, and reading each guest's desired level of interaction
- Quick thinking, resourceful and able to solve problems' at the moment
- Ability to remain calm and courteous at all times
- Ability to work well under pressure in a fast-paced and changing environment
- Able to work collaboratively as part of a team
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