Server
On-siteJeffersonville, Ohio, United States
Job Summary
Take guest orders using menu knowledge and situational selling, then serve food and beverages promptly while ensuring all items meet company standards. Communicate professionally to determine needs, promote new items, and describe menu items accurately. Input orders into the POS system, pre-bus tables, and assist with approved side work as outlined. Practice safe food and beverage handling, clean up, and safely operate equipment like knives and coffee makers. Effectively handle guest complaints by involving the manager when appropriate, and interact with crowds to put guests at ease. Perform all other duties as assigned while maintaining dependability and teamwork skills.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Computer skills (POS system)
- Ability to stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Desired Qualifications
- Excellent guest service skills and experience
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