Server
On-siteBridgeport, Ohio, United States
Job Summary
Take guest orders using menu knowledge and situational selling, then serve food and beverages promptly while maintaining company standards for quality. Communicate professionally with guests to determine needs, describe menu items accurately, and convey new promotions. Input orders correctly into the POS system, pre-bus tables, and assist with approved side work as outlined in the binder. Practice safe food and beverage handling, clean up, and safely manage equipment like knives and coffee makers. Effectively handle guest complaints by involving the manager when appropriate, while interacting with crowds to put guests at ease. Work flexible hours with early close and no late nights, supporting our mission to serve high-quality farm-fresh food at Bob Evans.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Computer skills (POS system)
- Ability to stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
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