Server
On-siteDover, Delaware, United States
Job Summary
Takes guest orders utilizing menu knowledge and situational selling techniques, serves food and beverages promptly following company standards, and inputs orders accurately into the POS system. Communicates professionally with guests to determine needs, handles crowds, and effectively manages guest complaints by involving the manager as appropriate. Pre-buses tables, assists with approved side work, and practices safe food handling while cleaning up equipment such as knives and coffee makers. Performs duties while standing for entire shifts and lifting up to 50 pounds. Requires excellent guest service skills, ability to multi-task, and 0-2 years of related experience.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Computer skills (POS system)
- Ability to stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
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