Server
On-siteColumbia, Maryland, United States
Job Summary
Take guest orders using menu knowledge and situational selling, then serve food and beverages promptly while ensuring all items meet company standards. Communicate professionally to determine needs, describe food items accurately, and promote new products. Input orders into the POS system, pre-bus tables, and safely handle equipment like knives and coffee makers. Effectively manage guest complaints by involving the manager when necessary and maintain safe food handling practices. Stand for the entire shift, walk for long periods, and lift up to 50 pounds while cleaning up and assisting with approved side work as outlined in the binder.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Computer skills (POS system)
- Ability to stand for entire shift
- Ability to walk for long periods of time without rest or sitting down
- Ability to push, lift, carry and transfer up to 50 pounds
- Ability to reach with hands
- Ability to use hands to finger, handle, or feel objects, tools, or controls
- Ability to bend and stoop
- Ability to verbally communicate with others
- Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Desired Qualifications
- Excellent guest service skills and experience
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