Server
On-siteSalisbury, Maryland, United States
Job Summary
Take guest orders utilizing menu knowledge and situational selling techniques, serving food and beverages promptly while ensuring all items meet company standards. Communicate professionally with guests to determine needs, describe menu items accurately, and convey new promotions. Input orders accurately into the POS system, pre-bus tables, and assist with approved side work as outlined in the binder. Safely handle food prep equipment, practice safe food and beverage handling, and clean up. Effectively manage guest complaints by involving the manager at the appropriate time and interact with crowds to put guests at ease while waiting for meals or carryout orders. Perform all other duties as assigned.
Required Qualifications
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Computer skills (POS system)
- Excellent guest service skills and experience
- Ability to effectively handle guest complaints and involve the manager at the appropriate time
- Ability to communicate and interact with guests, handle crowds, and put guests at ease while they wait for their meal or carryout order
- Ability to stand for entire shift and walk for long periods of time without rest or sitting down
- Ability to push, lift, carry and transfer up to 50 pounds
- Ability to reach with hands
- Ability to use hands to finger, handle, or feel objects, tools, or controls
- Ability to bend and stoop
- Ability to verbally communicate with others
- Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
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