Server Assistant
On-siteConcord, New Hampshire, United States
Job Summary
Deliver food orders quickly and accurately from the kitchen, clearing and resetting tables while monitoring food quality and presentation. Handle guest requests, relay messages to team members, and replenish supplies as requested by food servers. Assist servers by running food and bussing tables, and manage the physical maintenance of kitchen and service areas. Requires a valid NH driver's license, ability to lift up to 100 lbs, and significant standing, walking, and reaching. Join Haley & Bear, a restaurant and bar concept inspired by the friendship between a child and their loyal canine companion.
Required Qualifications
- one month of related hospitality experience and/or training
- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules, and memos
- Speak clearly, distinctly, and with confidence using appropriate pauses, emphasis, and punctuation
- Requires mathematical development sufficient to be able to: add, subtract, multiply, and divide all units of measure (money, weight, volume, etc.)
- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral, or diagram form
- Ability to professionally deal with problems in standardized situations
- Must be able to travel to and from function sites
- Must have a valid NH driver's license
- Must have a favorable driving record
- Must be able to operate company vehicle
- Ability to pass pre-employment drug test
- Ability to pass background check
- Ability to pass driver record check
- Requires significant walking, sitting and standing to a significant degree
- Requires reaching
- Requires handling
- Requires climbing
- Requires balancing
- Requires kneeling
- Requires crouching
- Requires stooping
- Requires talking
- Requires hearing
- Requires seeing
- Requires smelling
- Lifting up to 100 lbs. maximum
- Frequent lifting and/or carrying or transporting of food, objects or equipment weighing up to 75 lbs
- May include lifting or moving: heavy dinner or glassware trays, serving equipment, etc
- Exposure to extremes of exterior temperature changes
- Exposure to noise: Sufficient noise such as music, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing if endured day after day
Desired Qualifications
- Displays a professional sense of urgency when communicating and interacting with customers, coworkers, and the public in a way that exceeds the customer's wants and needs
- Identifies opportunities to improve and deliver additional value to customers' experience by presenting creative solutions and innovative ideas
- Actively listens to customers, coworkers, and the public (viewing the situation from the customer's perspective) and works together to solve the problem through effective communication
- Work product or service is free of errors and exceeds customer expectations
- Ability to recognize and define problems
- Ability to analyze relevant information
- Ability to encourage alternative solutions and plans to resolve situations
- Ability to seek additional assistance when needed
- Ability to work well with a diverse group of people
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