The Loren Hotel logo
The Loren HotelPosted 3 weeks ago

Server AM Part-Time

On-siteAustin, Texas, United States

Part TimeAssociates Degree

Job Summary

Greets guests, takes food and drink orders, and serves meals while accommodating special needs. Maintains cleanliness on the pool deck, wait station, and kitchen service areas to meet health board requirements. Controls guest checks by documenting orders legibly, processes payments accurately, and responds to inquiries via phone and in person. Memorizes menu items, recipes, and daily specials to provide knowledgeable recommendations. Completes restocking and cleaning duties during opening and closing shifts. Attends pre-meal and departmental meetings to enhance communication and product knowledge. Presents a professional appearance and cheerful demeanor throughout the shift. Performs all other duties as assigned by leadership.

Required Qualifications

  • High school or equivalent
  • TABC Certification
  • Food Handler Certification
  • 1+ year restaurant service experience
  • basic knowledge of customer service principles
  • knowledge of the food server function
  • knowledge of restaurant and kitchen operations
  • standard cash-handling procedures
  • fluent in oral and written English
  • vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • highly organized
  • ability to pay attention to minute written and verbal details
  • ability to perform multiple tasks at one time
  • ability to follow verbal and written instruction
  • ability to communicate both verbally and in writing
  • ability to pay attention to sound and sight details in crowded and noisy situations
  • ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time
  • Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift
  • full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift
  • Continuous standing -during preparation, during service hours or during expediting
  • moderate hearing to hear customers, supervisors, and communicate with other staff
  • excellent vision to see that product is prepared appropriately
  • moderate comprehension and literacy to read use records and all special requests
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to pay attention to minute written and verbal details
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time
  • Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift
  • full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift
  • Continuous standing -during preparation, during service hours or during expediting
  • moderate hearing to hear customers, supervisors, and communicate with other staff
  • excellent vision to see that product is prepared appropriately
  • moderate comprehension and literacy to read use records and all special requests
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time
  • Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift
  • full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift
  • Continuous standing -during preparation, during service hours or during expediting
  • moderate hearing to hear customers, supervisors, and communicate with other staff
  • excellent vision to see that product is prepared appropriately
  • moderate comprehension and literacy to read use records and all special requests
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time
  • Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift
  • full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift
  • Continuous standing -during preparation, during service hours or during expediting
  • moderate hearing to hear customers, supervisors, and communicate with other staff
  • excellent vision to see that product is prepared appropriately
  • moderate comprehension and literacy to read use records and all special requests
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must be fluent in oral and written English
  • Must know standard cash-handling procedures
  • Must have basic knowledge of customer service principles
  • Must know the food server function
  • Must have knowledge of restaurant and kitchen operations
  • Must have moderate hearing to hear customers, supervisors, and communicate with other staff
  • Must have excellent vision to see that product is prepared appropriately
  • Must have moderate comprehension and literacy to read use records and all special requests
  • Must have ability to perform multiple tasks at one time
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time
  • Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift
  • full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift
  • Continuous standing -during preparation, during service hours or during expediting
  • moderate hearing to hear customers, supervisors, and communicate with other staff
  • excellent vision to see that product is prepared appropriately
  • moderate comprehension and literacy to read use records and all special requests
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
  • Must be able to follow verbal and written instruction
  • Must be able to communicate both verbally and in writing
  • Must be highly organized and able to pay attention to minute written and verbal details
  • Must be able to pay attention to sound and sight details in crowded and noisy situations

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