Senior Work Ready Community Development Manager
$100,000–$120,000 year
RemoteUnited States
Job Summary
Build and manage an active pipeline of employer relationships within assigned communities to drive recognition of the ACT WorkKeys NCRC and adoption of workforce tools. Establish working relationships with chambers of commerce and economic development organizations to position WRC certification as a talent attraction asset. Own a portfolio of WRC communities, tracking progress, identifying advancement opportunities, and driving actions needed to move communities forward in the program. Drive expansion of WorkKeys curriculum licenses, assessments, and credentials within your portfolio and coordinate with ACT Sales on contract execution. Connect communities to federal and state workforce funding streams to sustain their investment in workforce development. Facilitate introductions and partnerships across employers, training providers, workforce boards, and education partners. Maintain CRM pipeline records and provide regular reporting on employer acquisition, community progression, and product expansion. This growth role operates within a nationwide network of over 580 participating communities and nearly 30,000 supporting employers.
Required Qualifications
- 5+ years in account management, business development, or economic development with demonstrated growth outcomes
- Experience managing a portfolio of accounts or community/government partnerships
- Track record selling or positioning workforce, education, or credentialing solutions to employers or workforce organizations
- CRM proficiency and strong pipeline management habits
- Excellent presentation and communication skills across internal and external audiences at all organizational levels
- Willingness to travel 30-50% within assigned region
- Candidates located in New York, Pennsylvania, Ohio or Michigan preferred
- Bachelor's degree in Business, Marketing, Economic Development, Workforce Development or a related field of study, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
- Applicants must be authorized to work in the U.S. without the need for visa sponsorship
- Completion of the ACT National Career Readiness Certificate is recommended
- Finalists for this position will be subject to a criminal background check as a condition of employment
Desired Qualifications
- Master's degree in business, economic development, workforce development, or related field
- Familiarity with federal workforce funding programs such as WIOA or Perkins
- Experience working with chambers of commerce, economic development corporations, or workforce investment boards
- Background in consultative or solution selling in a B2B or government-adjacent context
- Familiarity with ACT WorkKeys products and the NCRC credentialing ecosystem
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