Senior Waitress - Kıdemli Garson
On-siteIstanbul, Istanbul, Turkey
Job Summary
Ensure all customers are served professionally, efficiently, and courteously while maintaining the highest levels of quality and hygiene in assigned areas. Check food and store orders, maintain required stock levels, and report any complaints, staff absenteeism, or shortages to the Assistant Food and Beverage Supervisor. Provide regular guidance to staff, ensure assigned personnel perform duties to desired standards, and comply with the Occupational Health and Safety Policy. This role requires higher secondary education, hospitality experience, and strong beverage knowledge, with a focus on multi-tasking, planning, and setting behavioral examples to motivate team performance.
Required Qualifications
- Higher Secondary Education or equivalent qualification
- Demonstrated experience in a similar position within the hospitality industry
- Knowledge of food and beverage items
- Working knowledge on different types of beverages i.e. spirits and wine
- High standards of verbal and written communication in English
- Excellent presentation skills with high grooming standards
- Able to exhibit a professional image with competent service delivery standards
- Ability to multi-task and manage time effectively
- Excellent planning and organizing skills
- Anticipates customer needs; keeps customers abreast of relevant changes; distributes helpful information
- Acts as a role model and provides effective behavioural examples in order to motivate team members to achieve high levels of performance
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