Senior Vice President, Hospital Operations
On-sitePlano, Texas, United States
Job Summary
Oversee hospital operations, strategic leadership, and board support while leading consulting engagements to analyze, design, implement, and deliver solutions ensuring client profitability. Manage and mentor subject matter experts on consulting projects, executing them within negotiated time, scope, and budget. Collaborate with clients and CHC-owned hospitals to identify healthcare problems, rectify issues, and develop proposals for management services. Maintain close relationships with the President/CEO and COO to ensure supported organization needs are met. Assess client satisfaction and prepare remedies as necessary. Participate in business development activities, including client meetings and proposal presentations. Uphold company mission and goals through regular interactions with corporate staff and the business development team.
Required Qualifications
- Master's degree in business, healthcare administration or a combination of education and equivalent work experience
- Ten-plus years of experience working with senior-level executives and physicians in hospitals and hospital Boards of Directors
- Three years' experience working in a consultative capacity with hospital senior executives
- Strong hospital operations background
- Demonstrated strong service orientation and a record of success in entrepreneurial service organizations
- Knowledge of the healthcare environment, and the factors affecting hospital and physician operations and businesses
- Proficiency with Microsoft Office or comparable software applications
Desired Qualifications
- The ability to hear and communicate with others in a clear, understandable, and professional manner on the phone and in person
- demonstrated use of excellent verbal and written communication skills
- Excellent project management, time management, and planning skills
- Strong interpersonal, sales, and presentation skills
- The ability to interact effectively with peers, clients, vendors, and the general public in a manner that represents CHC positively
- Effective organizational skills, attention to detail, and effective follow-through on responsibilities and requests
- The ability to provide leadership, guidance, direction, and oversight while ensuring a customer service-oriented focus
- The ability to assess and respond to identified needs easily, quickly, and accurately
- The ability to identify, investigate, and resolve issues
- The ability to identify operational and administrative problems at both a strategic and functional level
- The ability to influence decision-makers
- The ability to communicate sensitive information and to facilitate group consensus
- The ability to make sound decisions with reasonable data
- The ability to work independently
- The ability to work with all levels of management and staff, respecting all differences
- The ability to develop and prepare reports and presentations, and write business correspondence
- Possess and utilize a core set of ethical values
- Possess a high degree of political savvy
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