Senior Vice President, Business Continuity/Recovery Manager

Develop and execute the resiliency strategy for the Payments Enablement Platform, ensuring critical payment services remain resilient, recoverable, and compliant with regulatory expectations. Lead execution of resiliency programs including dependency management, recovery planning, resilience testing, scenario exercises, threat-informed testing, and remediation management. Coordinate response efforts during major incidents affecting critical payment services and support post-incident analysis, corrective action tracking, executive reporting, and regulatory communications. Oversee resiliency governance processes, ensuring risks, issues, audit findings, and regulatory commitments are appropriately documented, tracked, and remediated. Support engagement with regulators, internal audit, Operational Risk, Compliance, and Enterprise Resiliency functions regarding resiliency capabilities, testing results, and program maturity. Drive resiliency initiatives supporting critical payment infrastructures, financial market utilities, and payment networks including SWIFT, Fedwire, CHIPS, RTP, and FedNow. Maintain platform resiliency inventories, critical service mappings, recovery strategies, impact assessments, and supporting documentation. Partner with engineering and architecture teams to ensure resiliency requirements are incorporated into platform design, change management, and technology modernization initiatives. Coordinate global resiliency activities across multiple regions and support development of a strong resiliency culture through training, awareness, and stakeholder engagement.