Senior Vendor Relations Specialist
$62,400–$62,400 year
HybridJohannesburg, Gauteng, South Africa
Job Summary
Respond to new or changed business needs and define requirements for updating existing vendor contracts. Negotiate service level agreements with vendors that meet business requirements and agree on points of interaction and escalation. Analyse vendor performance against contract, monitor company spending trends, and identify areas for possible savings. Process contract renewals and manage schedules for termination dates while ensuring conformance to strategy and process. Develop, establish, and enforce supplier and outsourcer guidelines, obligations, and service level agreements to the organisation. Maintain a catalogue of preferred suppliers and develop performance metrics for each category of vendor. Determine the impact of service improvements and ensure appropriate actions are implemented by the vendor. This role requires advanced contract and supplier management experience, preferably in a multi-national environment, with a strong procurement background. Applicants must have five years of experience in a similar field and advanced business acumen.
Required Qualifications
- Bachelor's degree in Business management, IT Certification, business administration, or a related IT field
- Advanced demonstrated contract / supplier management experience preferably in a multi-national environment
- 5 years of worked experience in the same of similar field
- Must have a strong procurment background
- Strong vendor managment experience
- Good understanding of Computer Applications Technology
- Advanced stakeholder engagement experience
- Advanced demonstrated understanding of the contract lifecycle management
- Advanced experience managing expectations when balancing alternatives against business and financial constraints
Desired Qualifications
- ITIL certification is preferable
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