Senior UX Researcher
On-siteAbu Dhabi, Abu Dhabi, United Arab Emirates
Abu Dhabi, Abu Dhabi, United Arab EmiratesOn-siteFull TimeSenior LevelAssociates DegreeBanking ServicesLarge
Full TimeSenior LevelAssociates DegreeLargeBanking Services
Job Summary
Develop and execute research plans aligned with project goals, conducting qualitative and quantitative methods including interviews, surveys, usability testing, and field studies. Analyze data to extract insights on user behaviors, needs, and pain points, then create detailed personas and journey maps to guide design and development teams. Collaborate with product managers, engineers, and designers to integrate findings into digital banking products, presenting actionable recommendations to stakeholders. Ensure ethical research practices and advocate for the user voice throughout the design process.
Required Qualifications
- Experience in working at consumer-focused product companies delivering extraordinary user experiences
- The ability to direct, drive, and evolve research project inside and ever growing and experimenting environment
- Excellent communication skills in English
- Analytical thinking and problem-solving capability
- A user-focused design mentality
- Experienced in acquiring user feedback, whether it is, conducting usability studies, performing user research, or A/B tests
- Experienced working in a dynamic design process where we let quantitative and qualitative customer data guide our designs
- Strong time management skills and the ability to be self-direct and prioritize
- A curiosity to learn and a willingness to be adapt as new and different challenges constantly emerge
Desired Qualifications
- Arabic
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