Senior Universal Banker
On-siteOmaha, Nebraska, United States
Job Summary
Conduct fluid client engagement, operational execution, and business development with the customer at the center. Open, close, and maintain personal and business accounts while resolving service failures end to end. Use structured discovery to uncover needs and present deposit, lending, and digital solutions, coordinating warm handoffs to mortgage, treasury, and wealth partners. Process teller transactions accurately, support daily banking center operations, and apply regulatory requirements to identify and stop compliance risks. Provide as-needed guidance, knowledge-sharing, and coverage to colleagues while modeling service non-negotiables. Requires two or more years of retail banking experience and proficiency across core banking systems and Microsoft Office.
Required Qualifications
- Two or more years of retail banking experience
- exposure to complex client relationships
- real operational responsibility
- High school diploma or equivalent
- Associate's or Bachelor's degree preferred
Desired Qualifications
- A track record of building trust and growing relationships through consultative, needs-based conversations
- Comfortable across core banking systems, teller platforms, digital service tools, and Microsoft Office
- quick to adopt what comes next
- Strong judgment to know when to close an opportunity yourself and when to bring in a subject-matter expert or business-line partner
- Self-motivated with accountability, follow-through, and the discretion to protect confidential information
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