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Australian Financial Complaints AuthorityPosted 4 weeks ago
EXPIRED

Senior Training Consultant

HybridSydney, New South Wales, Australia

Full TimeMid LevelMedium

Job Summary

Develop and execute a comprehensive learning strategy and training roadmap for a significant enterprise initiative supporting the new Scams Prevention Framework. Conduct training needs analysis and translate business requirements into effective learning solutions, then design and deliver engaging face-to-face, virtual, and hybrid learning experiences. Partner with Subject Matter Experts to convert complex knowledge into scalable, practical learning outcomes, creating diverse assets including eLearning modules, videos, guides, and digital resources. Drive continuous improvement through stakeholder feedback, testing, and evaluation while championing modern instructional design approaches. This 12-month contract role requires extensive experience in end-to-end learning strategies and instructional design within large-scale transformation environments.

Required Qualifications

  • Extensive experience developing end-to-end learning strategies, training plans and learning roadmaps
  • Strong instructional design expertise across both digital and instructor-led learning environments
  • Experience designing engaging learning assets including eLearning, videos, job aids, toolkits and blended learning programs
  • Proven success delivering training programs within large-scale transformation or change initiatives
  • Exceptional stakeholder engagement skills and the ability to influence across all levels of an organisation
  • Experience with learning technologies and authoring tools such as Articulate Storyline, Adobe Creative Suite, Camtasia, Snagit or similar platforms
  • A proactive, self-starting approach and the ability to juggle multiple priorities while maintaining high quality outcomes
  • Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion
  • Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity
  • Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing
  • Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women's health leave, and bonus paid time off over the end of year holiday period

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