Senior Test Analyst / Test Lead
On-siteCoventry, England, United Kingdom
Job Summary
Provide technical leadership across multiple CRM delivery work streams, owning test strategy and quality assurance for services built on Microsoft Dynamics 365. Guide and mentor junior testers, engage senior stakeholders, and drive continuous improvement in testing practices within blended Agile delivery teams. Design and implement test automation frameworks using Cypress, Selenium WebDriver, and BDD practices with Gherkin and Cucumber. Manage test activities in Azure DevOps for pipeline integration, defect tracking, and reporting, while leveraging advanced API testing with Postman and SQL Server for database validation. Develop comprehensive test strategies, plans, and governance documentation aligned with GDS Service Standards, WCAG 2.2 AA Accessibility, GDPR, and Information Security requirements. Advise on resource planning and quality strategies for large-scale digital programmes, ensuring compliance with DDaT Capability Framework and Agile delivery methodologies.
Required Qualifications
- Extensive experience as a Senior Test Analyst, Test Lead, or equivalent role within complex enterprise CRM programmes
- Deep hands-on expertise testing Microsoft Dynamics 365 solutions across multiple project lifecycles
- Proven ability to design and implement test automation frameworks from scratch using tools such as: Cypress
- Proven ability to design and implement test automation frameworks from scratch using tools such as: Selenium WebDriver
- Proven ability to design and implement test automation frameworks from scratch using Equivalent automation frameworks
- Strong experience leading BDD practices using: Gherkin
- Strong experience leading BDD practices using: Cucumber
- Strong experience leading BDD practices using: Similar BDD frameworks
- Advanced experience using Azure DevOps for: Test management
- Advanced experience using Azure DevOps for: Pipeline integration
- Advanced experience using Azure DevOps for: Defect tracking
- Advanced experience using Azure DevOps for: Reporting
- Advanced API testing experience using Postman
- Strong database testing experience using SQL Server
- Experience creating and maintaining: Test Strategies
- Experience creating and maintaining: Test Plans
- Experience creating and maintaining: Quality Assurance Frameworks
- Experience creating and maintaining: Governance Documentation
- Demonstrated experience mentoring and developing junior testing professionals
- Experience advising on resource planning, test approaches, and quality strategies for large-scale digital programmes
- Strong stakeholder management and communication skills across technical and non-technical audiences
- ISTQB Test Manager certification (or equivalent), such as CSTM
- Experience working within government or public sector digital delivery environments, including: GDS Standards
- Experience working within government or public sector digital delivery environments, including: GDPR
- Experience working within government or public sector digital delivery environments, including: Information Security requirements
- Experience working within government or public sector digital delivery environments, including: Agile delivery methodologies
Desired Qualifications
- Microsoft certifications such as: PL-200
- Microsoft certifications such as: PL-400
- Microsoft certifications such as: AZ-900
- Microsoft certifications such as: AI-900
- Previous experience within government or highly regulated environments
- Experience developing performance and load testing strategies
- Knowledge of: Power Pages
- Knowledge of: Power Automate
- Knowledge of: Azure Functions
- Knowledge of: in a testing context
- Familiarity with C# plug-in development or JavaScript customisations within Dynamics 365 environments
- Experience supporting security-focused testing and Information Technology Health Check (ITHC) activities
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