Senior Teller (Senior Member Service Representative)
On-siteLawrence, Kansas, United States
Job Summary
Receive and process member transactions including deposits, withdrawals, loan payments, and sales of money orders and cashier's checks while upholding the "We Promise" service standard. Schedule, coordinate, and monitor daily activities of teller staff, providing guidance, training, and dispute resolution support. Manage, balance, and audit ATM, vault cash, and other negotiable instruments, ensuring accurate drawer balancing and transaction controls. Cross-sell Credit Union products and services to members. Maintain a professional appearance and embody Core Values of Integrity, Empower, Unity, Impact, and Exceed.
Required Qualifications
- teller experience
- knowledge of financial transactions
- ability to receive and pay out cash
- ability to handle other negotiable instruments
- professional appearance
- enthusiasm
- dependability
- service-minded mindset
- Integrity
- Empower
- Unity
- Impact
- Exceed
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