Senior TechOps & Release Automation Engineer
On-siteJakarta, Jakarta, Indonesia
Job Summary
Manage end-to-end DevHome operations, partner onboarding, and release execution from intake through post-release verification, including Android and iOS cutoffs, submissions, and phased rollouts. Resolve operational escalations regarding partner access, login issues, and documentation publishing while making safe production changes across Go services and infrastructure. Maintain Terraform-managed AWS environments, GitLab runners, and CI/CD pipelines, then investigate incidents using Datadog and Kibana to restore service. Develop automation scripts and internal tools to reduce manual effort in release management and approvals. Contribute to on-call readiness, root cause analysis, and runbook maintenance while partnering with Engineering, QA, and external stakeholders to keep platform launches moving.
Required Qualifications
- 5+ years of hands-on experience in TechOps, DevOps, SRE, release engineering, platform support, or similar operational engineering roles
- Go (Golang) skills, with the ability to safely navigate and modify a large shared monorepo
- Comfortable working across both application and operations layers, including code, infrastructure, CI/CD, secrets, documentation, and production troubleshooting
- Experience with release operations, production change management, feature rollouts and mobile app releases
- Troubleshooting judgment, with the ability to assess growth, identify root causes, and lead issues through to resolution independently
- Working knowledge of GitLab, Jira, Confluence, and Slack
- Hands-on experience with Terraform and AWS, including practical knowledge of Route53, Security Groups, runners, compute lifecycle management, and safe infrastructure changes
- Working knowledge of Kubernetes/EKS, with experience in Helm charts, service-mesh-style networking, namespaces, staged migrations, or MEKS/Kubernetes migration work
- Trigger, debug, and maintain CI/CD pipelines, including GitLab pipeline troubleshooting, release automation, and deployment workflows such as Conveyor or similar tools
- Experience with OAuth 2.0, OpenID Connect (OIDC), token flows, HMAC, and secret management, especially for partner-facing API platforms
- Experience with HashiCorp Vault or equivalent secret and token management systems
- Familiarity with React and Docusaurus to maintain partner portal UI and developer documentation workflows, even if your core strength is in backend or operations engineering
- Experience investigating operational issues using Datadog, Kibana, logs, and production telemetry
- Experience building internal admin tools, workflow automation, approval systems, Slack bots, or similar operational tooling
- Partner management skills and empathy, with the ability to bridge engineering systems and operational needs across BD, Legal, Ops, partner engineering teams, and external developer contacts
- Experience supporting external-facing partner or developer platforms, including canary or phased rollouts, production hardening, post-mortems, runbook creation, or mentoring team members
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