Senior Technology Trainer
$120,000–$140,000 year
Hybrid · Los Angeles, California, United States or Irvine, California, United States
Job Summary
Senior Technology Trainer responsible for leading design, delivery, and continuous improvement of firm-wide training programs for attorneys and staff. Provides expert-level training on Microsoft 365 (including CoPilot), NetDocuments, document automation, and legal workflows; develops in-house training materials across formats (course outlines, manuals, videos, eLearning, assessments); delivers instructor-led and virtual sessions; partners with managers and practice group leaders to assess learning needs; mentors team members and aligns training initiatives with firm standards and technology strategy; supports Service Desk with escalated guidance and identifies opportunities for process improvements. Requires 5+ years of technical training and law-firm experience, advanced skills in Word/Excel/CoPilot/Adobe Acrobat, familiarity with NetDocuments, willingness to travel, and ability to work after hours.
Required Qualifications
- High school diploma or equivalent; college degree preferred
- 5+ years of experience in technical training and content authoring
- 5+ years of experience in a law firm
- Advanced skills in Microsoft Word, Excel, CoPilot, and Adobe Acrobat
- Hands-on experience with NetDocuments
- Experience with legal-centric AI tools and AI-related training preferred
- Willingness to travel to other offices
- Flexibility to work after hours
- Ability to create and manage training content across formats (course outlines, manuals, eLearning, videos)
- Ability to listen, understand, and articulate technical information to diverse audiences
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