Senior Technical Trainer
HybridReading, England, United Kingdom
Job Summary
Consult with stakeholders to define technical enablement needs and collaborate with Engineering, Product Management, SME, Sales, and Support to consolidate and validate training content. Manage and deliver technical training to customers, prospects, partners, and internal employees in-person or virtually. Independently design, build, and deliver training courses, videos, simulations, and lab guides while conducting peer reviews for existing content. Assist Leads on training projects and manage functions in the Learning Management System. This role requires a minimum of 3+ years of technical training experience and 5+ years with Cyber Security products, with a hybrid schedule based in the Reading, UK office.
Required Qualifications
- BSc/MSc degree or equivalent experience in computer science or related engineering fields
- Minimum 3+ years of experience in delivering technical training, both in-person and remotely
- Minimum 5+ years of experience with Cyber Security products or platforms, such as but not limited to Endpoint Security, Vulnerability Management, SIEM (Security Information and Event Management), Network Security, Firewall, UTMs, Compliance solutions, etc.
- Must have previous experience in designing and developing materials and writing assessments for technical training
- Excellent written and oral communication skills in English
- Ability to execute several parallel tasks and prioritize appropriately
- Ability to adapt to recent technologies and learn quickly
- Must be open to travel independently for onsite training delivery
- Must be experienced in working across multiple geographic regions when required
- This position requires candidate to work from the Reading, UK office in a hybrid capacity (minimum 3 days in office)
- A technical presentation will be required during the interview process
Desired Qualifications
- Knowledge and experience of using Qualys products
- Experience with delivering Certification-based Training as part of an education program
- Experience with Video content and Simulation creation tools like Adobe Premiere, Screenflow, Camtasia, Captivate
- Understanding of compliance standards and frameworks such as PCI, CIS, NIST, etc.
- Knowledge of any one of the Public Cloud Platforms such as AWS, Microsoft Azure, and Google Cloud Platform
- Experienced in creating/modifying custom scripts
- Experienced in building complex virtual environments
- Experience with Adult learning theory
- Experience with instructional design models
- CompTIA Security +, ISC2 CC and Cloud Platform Certifications are a strong plus
- References of sample videos and training materials created by the candidate will be a plus
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