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Orange BusinessPosted 6 months ago
EXPIRED

Senior Technical Lead

On-siteEbene, Plaines Wilhems, Mauritius

Full TimeSenior LevelEnterprise

Job Summary

Define, implement, and maintain technical solutions while adhering to SLAs and project timelines. Lead operational teams on incident management, change control, and system architecture specifications to ensure optimal performance and security. Guide IT administrators, coach staff on technical excellence, and drive innovation through infrastructure optimization and key IT projects. Advise clients and internal stakeholders on conflict resolution and strategic recommendations for automation and IT policies. Deliver secure, scalable IT solutions while maintaining rigorous documentation and continuous technological awareness.

Required Qualifications

  • Bachelor's degree in IT or equivalent
  • Professional certifications (ITIL, technical)
  • Approximately 10 years of progressive and/or significant IT experience
  • Strong Linux/UNIX experience (minimum 5 years)
  • Advanced administration (not just command line)
  • Good to expert knowledge of Microsoft Windows Servers
  • Good knowledge of PowerShell
  • Proven skills and experience in automation via scripting language
  • Proven skills and experience in Ansible or similar tools
  • Git versioning
  • CI/CD (Jenkins or similar tools)
  • Scheduling (VTOM / One Automation)
  • Infrastructure management: VMware/Proxmox, tools/software for DRP
  • Proven skills in Bash/SHELL scripting
  • Proven skills in Python scripting
  • Proven skills in PowerShell scripting
  • Other scripting languages welcome
  • Solid project management skills: experience in managing parallel projects (multitasking), defining technical and business requirements, prioritizing projects and tasks, documentation
  • Excellent written skills in French and English: ability to implement and maintain precise documentation and processes compliant with audit requirements and organizational standards; willingness to document
  • Excellent customer service skills
  • Interpersonal skills: ability to build relationships
  • Leadership capabilities
  • Ability to position oneself in front of the client and Orange B teams
  • Training capability: ability to train Level 1 and 2 teams, handover, technical training, work methods
  • Teamwork: communication, sharing of information and knowledge
  • Proactive attitude, interested, motivated and solution-oriented
  • Availability for travel related to projects
  • Ability to work under pressure
  • Ability to work under pressure and manage multiple tasks effectively
  • Excellent communication skills in French and English
  • Ability to establish relationships with stakeholders at all levels
  • Commitment to continuous improvement and professional development

Desired Qualifications

  • Any type of distribution, but RHEL/OEL is a plus
  • Proven experience in managing enterprise storage infrastructure (EMC, HP3PAR, Hitachi, SAN Switches, etc.)
  • Practical experience with backup technologies such as Legato Networker (Data Domain)
  • Other scripting languages welcome

Additional Requirements

  • Open to all candidates, diversity encouraged

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