Senior Technical Consultant
RemoteIndia
Job Summary
Analyze customer requirements and translate them into specification documents. Work with customer subject matter experts to successfully integrate Flexera's cloud or on-premises solutions from kick-off to close-out. Assist customers to convert their on-premises solution of Flexera to Flexera's SaaS offering. Design and create integrations between Flexera's solutions and customer's third-party systems. Create high-quality documentation and deliver project-specific solution enablement and standard product training. Scope projects and help prepare services descriptions and effort estimations. Bring innovation and new ideas to existing processes to increase standards and quality. This full-time, permanent remote role is based in India within the Global Consulting Services practice, focusing on helping customers deploy and configure Flexera's solutions to solve complex problems and achieve business outcomes.
Required Qualifications
- 8+ years' experience as a consultant in the IT industry
- Ability to contribute to multiple projects running in parallel
- Fundamental understanding of cloud computing and public cloud providers like Amazon Web Services, Microsoft Azure, Google Cloud Platform
- Familiar with advanced data and application architectures
- Solid understanding of networking concepts and IT security
- Experience with extract, transform and load (ETL) processes via API, flat files, or databases
- Profound knowledge and experience working with REST and SOAP
- Ability to read, write and modify Transact-SQL
- Experience with script language like PowerShell or bash
- Basic knowledge about software deployment, discovery, and inventory solutions, e.g., Microsoft SCCM, Microsoft Intune, HPE Universal Discovery (HP-UD), BMC Helix Discovery (previously ADDM)
- Expertise in Microsoft stack of technologies, including SQL Server, Windows Server, Active Directory, Internet Information Services
- Effective communication to technical stakeholders
- Engaging presentation style
- Consultative thinking and creative problem-solving approach
- Self-starter attitude with ability to troubleshoot and conduct own research on solutions
- Ability to build reports and dashboards using business intelligence software like IBM Cognos, Microsoft Power BI, Tableau, Qlik, or others
- Understanding of virtualization technologies, e.g., VMware, XenApp, XenDesktop, App-V
- Understanding of container and container-orchestration, e.g., Kubernetes, Docker, OpenShift
Desired Qualifications
- Experience with Flexera's solution(s) or other IT and Software Asset Management tools like ServiceNow Software Asset Management, Snow License Manager / Atlas, USU License Management (Aspera SmartTrack), Certero for Enterprise SAM preferred
- Experience with Cloud Management Platforms, e.g.: CloudHealth by vmware, Morpheus Data, Snow/Embotics
- Industry recognized courses and certifications, e.g.: ITIL, PRINCE2, AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, FinOps Certified Practitioner
- Ability to build reports and dashboards using business intelligence software like IBM Cognos, Microsoft Power BI, Tableau, Qlik, or others
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