Senior Technical Collections Specialist - Dallas, TX

Manage the daily execution of technical collections activities, including identifying overdue accounts, initiating contact via phone and email, negotiating payment plans, and processing payments. Review and update customer records in the CRM system, generate aging reports, and coordinate with legal teams for accounts approaching litigation. Maintain a 50/50 split between in-house and remote work, with a requirement for on-call availability during peak periods. This role supports the broader revenue recovery strategy within the Dallas office.