Senior Technical Business Analyst - KeyBank - Remote
$46,000–$162,000 year
RemoteUnited States
Job Summary
Conduct deep-dive analysis of existing enterprise applications to identify gaps, enhancement opportunities, and process improvements. Partner with business stakeholders, architects, and development teams to elicit, document, and validate business requirements, rules, and workflows. Create detailed Functional Requirements Documents, user stories, and acceptance criteria using structured formats like GIVEN/WHEN/THEN. Design process flows, decision trees, and data models while documenting API integrations, data contracts, and JSON payloads. Support backlog refinement, sprint planning, and User Acceptance Testing to ensure solutions are complete, testable, and traceable before implementation. Requires 5–10+ years of experience in software engineering, with financial services or banking background strongly preferred.
Required Qualifications
- 5–10+ years of experience as a Technical Business Analyst, Systems Analyst, or Business Systems Analyst in software engineering environments
- Proven experience working on complex enterprise applications and system integrations
- Strong understanding of APIs, REST services, JSON payloads, and integration patterns
- Working knowledge of relational databases, SQL queries, and data mapping concepts
- Ability to analyze technical artifacts and communicate findings to both technical and non-technical audiences
- Strong requirements elicitation, analysis, documentation, and validation skills
- Experience creating functional specifications, user stories, process flows, and acceptance criteria
- Ability to identify business impacts, dependencies, and risks
- Experience working within Agile and Scrum delivery environments
- Proficiency with Jira, Confluence, Azure DevOps, or similar tools
- Understanding of backlog management and refinement processes without being the owner of product prioritization
- Exceptional written and verbal communication skills
- Strong facilitation and stakeholder management capabilities
- Ability to translate business language into technical requirements and technical concepts into business language
Desired Qualifications
- Financial Services or Banking experience strongly preferred
- Experience in Wealth Management, Digital Banking, or Financial Technology platforms
- Familiarity with Markdown documentation standards
- Experience with Mermaid.js, Miro, Visio, or other diagramming tools
- Knowledge of BDD (Behavior-Driven Development) methodologies
- Experience establishing and enforcing Definition of Ready (DoR) standards
- Experience performing application audits, reverse engineering business logic, and documenting legacy systems with limited existing documentation
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