Senior Technical Architect - Patient CRM
$80,000–$200,000 year
Remote · Boston, Massachusetts, United States
Job Summary
Technical Architect to design, oversee, and execute technical services for Patient CRM integrations; lead discovery workshops to define integration requirements and align on architectural best practices; design end-to-end integration flows between Patient CRM and external entities (hubs, specialty pharmacies, data aggregators); articulate complex technical concepts to business and IT audiences; develop expertise in the Vault platform to build scalable, high-performance solutions; plan, manage, and perform technical build activities (API configurations, middleware orchestration, batch data processing); identify interdependencies to mitigate risk; contribute to reusable integration assets and methodologies; support pre-sales with architecture reviews and scope definitions; collaborate with Product/Strategy to drive product excellence; mentor junior consultants; travel up to 25%; role is remote, full-time with no fixed location requirement beyond proximity to an airport; sponsorship is not anticipated.
Required Qualifications
- 7+ years of demonstrated technical consulting or technical architecture experience
- Proven expertise in Life Sciences, with a specific focus on the technical challenges of patient support and patient engagement
- Deep knowledge of modern integration approaches, including Middleware, direct REST/SOAP APIs, and secure batch file sharing
- Experience architecting data exchanges between diverse entities such as CRM platforms, hubs, and specialty pharmacies
- Demonstrated ability to influence senior IT management through technical subject matter expertise
- Adept at simplifying complex data mapping and vendor integration concepts for varying stakeholder groups
- Strong solution design skills with a focus on data integrity and security
- Ability to manage multiple technical workstreams concurrently in a fast-paced environment
- Travel requirements are flexible; implementation roles may involve up to 25% travel
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