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Adelaide MetricsPosted 1 month ago

Senior Technical Account Manager

$100,000–$115,000 year

Remote

Full TimeSenior LevelSmall

Job Summary

Manage Ad Operations and Trafficking for complex advertiser and publisher campaigns, handling setup, tag generation, and measurement fidelity. Troubleshoot live trackers and resolve ingestion issues end-to-end while defining automated workflows with Product and Engineering teams. Own integrations with new publishers, debugging JavaScript and HTML, and analyze granular data using Excel and Looker to improve tracker development. Serve as an escalation point for complex measurement problems, providing client-facing technical guidance on kickoff calls and via email.

Required Qualifications

  • 4+ years of experience in ad operations, ad measurement, or programmatic advertising
  • hands-on tag implementation and troubleshooting work
  • Advanced JavaScript and HTML familiarity in the context of ad tags and tracking pixels
  • familiarity with proxy tools like Charles or Fiddler
  • Strong Excel skills, including pivot tables, lookups, and formula-based data prep for validation and backfill workflows
  • Experience with Looker, SQL, or similar tools for exploring measurement data
  • Structured troubleshooting instincts
  • Excellent client-facing communication
  • ability to translate technical concepts for non-technical stakeholders
  • ability to hold your own on a kickoff call

Desired Qualifications

  • Bachelor's degree

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