Senior Team Lead
On-siteHermantown, Minnesota, United States
Hermantown, Minnesota, United StatesOn-siteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Oversee all store operations as Manager On Duty, including opening/closing, zone recovery, product facing, and trip assurance. Train, develop, and supervise Team Members while ensuring customer readiness standards and Fleet Farm Reward Program execution. Resolve customer service issues to achieve frictionless outcomes and maintain safe work standards. Coordinate with Management on special projects and support Loss Prevention efforts to reduce shrink. Provide input to the Sales Manager for performance reviews.
Required Qualifications
- High School Diploma or GED
- Must be able to direct and motivate a diverse teammate population that includes full- time and part-time team members
- Demonstrated ability to act decisively in implementing solutions
- Strong organizational skills for planning work and continuously monitoring progress towards goals
- Demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment
- Strong communication skills (both oral and written) for effective management of teams
- Be comfortable speaking and conducting training
Desired Qualifications
- 2+ years of retail management or supervisory experience
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